Activation Guide

How to Activate Microsoft Office by Phone

Step-by-step instructions to activate your Microsoft Office Professional Plus 2019 using telephone activation when internet activation fails.

View Steps Read FAQ

Step-by-Step Activation Process

Follow these simple steps to activate your Microsoft Office Professional Plus 2019 using the telephone activation method.

Microsoft Office Activation Wizard

Your copy of Microsoft Office Professional Plus 2019 cannot be activated because the specified Product Key has already been activated the maximum number of times permitted for your software license as specified in the Microsoft Software License Terms.

For details about the maximum allowed number of product activations, click Help, and then search for 'Read the Microsoft Software License Terms'.

If you believe that you are getting this message in error, click Back and choose the telephone option. The telephone activation option will provide you the opportunity to speak to a support representative about activation issues.

Help
Back
1

Encounter Activation Error

If you see this error message, it means your product key has already been activated the maximum number of times permitted by your license.

Important: Click the "Back" button to proceed to the telephone activation option.

Microsoft Office Activation Wizard

Thank you for installing Microsoft Office Professional Plus 2019. Activation is required to authenticate this copy of Microsoft Office. This wizard will guide you through the Activation process.

How do you want to activate your software?

○ I want to activate the software over the Internet. (recommended)
◎ I want to activate the software by telephone.
Help
Back
Next
Cancel
2

Select Telephone Activation

Choose the option "I want to activate the software by telephone" and click "Next".

This method is recommended when internet activation fails or when you're having connectivity issues.

Microsoft Office Activation Wizard
Microsoft Office Professional Plus 2019
Activation Wizard

Follow these steps to activate your software over the telephone.

Step 1: Select the country/region you are calling from and call the Product Activation Center using any of the telephone numbers provided.

Select a country/region

Step 2: When prompted, provide this installation ID:

Step 3: Enter your Confirmation ID here:

A
B
C
D
E
F
G
H
Privacy Statement
Help
Back
Next
Cancel
3

Prepare Installation ID

On this screen, you'll see your unique Installation ID. Write this down carefully as you'll need it for the next step.

The ID consists of 8 groups of 6 digits each (A through H).

Microsoft Office Activation Wizard
Microsoft Office Professional Plus 2019
Activation Wizard

Follow these steps to activate your software over the telephone.

Step 1: Select the country/region you are calling from and call the Product Activation Center using any of the telephone numbers provided.

Select a country/region

Step 2: When prompted, provide this installation ID:

Step 3: Enter your Confirmation ID here:

A
B
C
D
E
F
G
H
Privacy Statement
Help
Back
Next
Cancel
4

Call Activation Center

Select your country/region from the dropdown menu and call the toll-free number provided.

You'll be connected to Microsoft's automated activation system.

Most countries have 24/7 activation support with automated systems.

Microsoft Office Activation Wizard
Microsoft Office Professional Plus 2019
Activation Wizard

Follow these steps to activate your software over the telephone.

Step 1: Select the country/region you are calling from and call the Product Activation Center using any of the telephone numbers provided.

Select a country/region

Step 2: When prompted, provide this installation ID:

Step 3: Enter your Confirmation ID here:

A
B
C
D
E
F
G
H
Privacy Statement
Help
Back
Next
Cancel
5

Provide Installation ID

When prompted by the automated system, enter your Installation ID using your phone's keypad.

Speak slowly and clearly if you're transferred to a support representative.

Microsoft Office Activation Wizard
Microsoft Office Professional Plus 2019
Activation Wizard
Thank you.

Your copy of Microsoft Office Professional Plus 2019 is activated.

To make your changes take effect, exit and restart any open Office programs.

Help
BackNextClose
6

Enter Confirmation ID

The system will provide a Confirmation ID. Carefully enter this in the corresponding fields on the activation screen.

Ensure all characters are entered correctly to avoid errors.

Need Immediate Assistance?

Our support team is available to help you with the activation process

Call Support: +1 206-804-2741 Email Support

Why Use Telephone Activation?

Telephone activation offers several advantages when you encounter issues with online activation

No Internet Required

Activate your Office suite even without an internet connection, perfect for systems in restricted environments.

Enhanced Security

Bypass potential security restrictions that might prevent online activation in corporate environments.

Reset Activation Count

Resolve "maximum activations reached" errors by resetting your activation count with Microsoft support.

Frequently Asked Questions

Find answers to common questions about telephone activation

This error occurs when your product key has been activated on more devices than your license allows. Most retail licenses allow activation on one primary device and one portable device. Volume licenses have different terms. Telephone activation allows Microsoft support to reset your activation count if appropriate.

You'll need to provide your Installation ID, which is displayed on the activation screen. In some cases, they may ask for your product key and information about how many devices you've activated Office on. Be prepared to explain why you need to activate again (e.g., hardware change, system reinstall).

In most countries, Microsoft's automated telephone activation system is available 24 hours a day, 7 days a week. If you need to speak with a support representative, availability may vary by region. Check the phone numbers provided in the activation wizard for specific hours of operation in your country.

First, double-check that you entered all characters correctly. If it still fails, try restarting your computer and repeating the activation process. If the problem persists, call Microsoft support again with your new Installation ID and explain the situation. There may be an issue with your product key or license status.

Yes, telephone activation is available for most Microsoft products including Windows, Visio, Project, and other Office suites. The process is similar to Office activation. Look for the "activate by phone" option in the activation wizard of the specific product.

Need Help with Office Activation?

Our support team is ready to assist you with any activation issues or questions you may have.

Contact Support Email Us